Accessing Money Paid To Your Safaricom Lipa Na Mpesa Till Number

Accessing Money Paid To Your Safaricom Lipa Na Mpesa Till Number

When you are issued with your Lipa Na Mpesa SIM Card you are issued with two numbers:-

The Till Number: which customers will use for making payments

The Store Number: You will use this number when you want to move money from your till account balance to your attached nominated number.

When a payment is made via your Lipa Na Mpesa Till No. You will get a confirmation as well as your client. Note that your Lipa Na Mpesa SIM will have to on and in a phone to receive confirmations.You won’t receive any confirmations on your attached phone number.

Lipa Na Mpesa Tills are connected to a nominated Safaricom number preferably the merchant’s personal or business number. This connection enables you to move money from your till balance to your Mpesa account for withdrawal via any M-Pesa agent , send the money to suppliers or do an Mpesa to Bank Deposit.

To access cash paid to your  Lipa Na Mpesa Till

Go to your nominated Safaricom Number and Dial *234*7#  to Access Merchant Services . Due to change in the numbering of that menu , we advise you begin by dialing *234# and then choosing Merchant Services

Under Merchant Services You will access

Withdraw cash to my number>>>Enter store number>>Enter Amount . Don’t confuse your Till No. with Store Number . Till Numbers enable your clients to pay you but your store number enables you move money to your nominated Safaricom phone number.

Other services accessible via the Merchant Services menu Include which are kind of self explanatory

  • Check store balance
  • Merchant Self reversal
  • Merchants Statement
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  • Hi Peter, if you are the one who registered the Till No just contact Safaricom and you will be sorted out.Thanks.Good day!

  • Hi Peter, if you are the one who registered the till contact Safaricom with your till number and you will be sorted out.Thanks.

  • Peter Ngwala

    forgot store number. how can i retrieve it

  • Ben

    Do safaricom charge transfer of money from till to personal mobile line? If yes what are the rates?

  • Hi Paul,you are welcome.

  • Thank you; it really helped.